Allison Friederichs

It likely comes as no surprise that, as adults, we learn differently than we did when we were children. Our brains are full of experiences and information we have acquired over time, and these resources are exactly what we apply to any new learning event, whether it's a new job or hobby, or simply a novel experience or conversation we need to navigate. And the nature of how we learn shapes the way we communicate-both how we give and how we receive...

Memory is a key component of communication. Discover how memory works by looking at the regions of the brain that help us create both short- and long-term memories and better understand how emotion can be key to creating and retaining them. You will also consider common miscommunication issues and memory tools like mnemonic devices.

Start your study of communication with a look at the basic physiology and functions of the brain, focusing on key regions and the roles they play. This biological overview ties closely to neuroandragogy: the study of how adults learn and retain information. By better understanding this field, you will get a clearer picture of communication.

We don't communicate in a vacuum and our communications are often affected by what is happening around us. Here, you will learn how use an array of tools and techniques to enrich your communication strategy, cut down on distraction, and help others connect with the information you are sharing in a variety of scenarios.

"It likely comes as no surprise that, as adults, we learn differently than we did when we were children. Our brains are full of experiences and information we have acquired over time, and these resources are exactly what we apply to any new learning event, whether it’s a new job or hobby, or simply a novel experience or conversation we need to navigate. And the nature of how we learn shapes the way we communicate—both how we give and how we receive...